Wholesale terms

Wholesale is for businesses reselling G-SCRUB — pro shops, golf courses, retailers — and for bulk buyers such as tournaments, outings and corporate gifting. You need an approved account and a current resale certificate on file. If your certificate expires or turns out not to be valid, we may ask for an updated copy and suspend wholesale access until we have one.

Orders come in whole cases — 12 units per case. Order as many cases as you need; partial cases aren’t available.

You place orders yourself from your account. One price per unit applies at any quantity — there are no volume discounts. Your price is shown in your account once you sign in.

Orders are prepaid. We don’t offer credit terms.

Product and shipping are both charged when you place your order — you pick a carrier and speed at checkout, and pay the real rate for it, the same as any online purchase.

Orders ship from our Clermont, Florida location. Each case ships as its own box, with its own tracking number, which shows up in your account once it’s generated.

We aim to dispatch within 2–3 business days of payment, subject to availability.

If we can’t cover your full quantity from stock on hand, the part we can ship goes out and the remainder is placed on backorder. You’ll see the split when you place the order, and we’ll keep you informed on the outstanding units until they ship.

We accept returns for quality problems or a defect with the product.

We don’t accept returns of unsold inventory. Stock that didn’t sell through isn’t a product fault, and buying at wholesale means taking that risk on.

If an order arrives damaged, send us photos of the product and the packaging. We’ll replace the affected units or credit them, whichever you prefer. Tell us as soon as you can after delivery so we can raise it with the carrier if needed.

Wholesale pricing can change. The price that applies is the one shown in your account when you place the order, and it’s confirmed on your invoice.

Email gscrubstore@gmail.com and a person will reply. For retail purchases, returns and tracking, see Shipping & Returns — those are handled by Amazon and work differently from wholesale.